Terms of service

Terms & Conditions

Last updated: 11 February 2026

1. Overview

This website is operated by LUMIÉREX LTD (“LUMIÉREX”, “we”, “us”, “our”).

By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions (“Terms”).

If you do not agree to these Terms, you must not use our website or Services.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.

2. About Us

LUMIÉREX is a trading name of LUMIÉREX LTD.

Company Registration Number: 16079616

Registered Office:
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom

Email: info@lumierex-official.co.uk
Phone: +44 7833 844 550

3. Eligibility to Use the Website

You must be at least 18 years old or have permission from a parent or legal guardian to use this website.

You agree not to use our website for unlawful purposes or in breach of any applicable laws.

4. Products and Orders

All products are subject to availability.

We reserve the right to refuse or cancel orders where reasonably necessary, including in cases of:

Suspected fraud
Incorrect pricing due to technical error
Stock unavailability

If your order is cancelled after payment, you will receive a full refund.

5. Prices and Payment

All prices are shown in GBP (£).

We reserve the right to update prices at any time.

Payment must be made at checkout using the available payment methods.

6. Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by Royal Mail or circumstances outside our control.

Risk in the goods passes to you upon delivery.

7. Returns and Refunds

Please refer to our Return & Refund Policy for full details.

Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

8. Accuracy of Information

We make reasonable efforts to ensure product descriptions, pricing, and availability are accurate.

However, we reserve the right to correct any errors without prior notice.

9. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of LUMIÉREX LTD and may not be reproduced or used without written permission.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Faulty goods under the Consumer Rights Act 2015
Any matter where liability cannot be excluded under UK law

To the fullest extent permitted by law, we shall not be liable for indirect or consequential losses.

11. Termination

We may suspend or terminate access to our website where reasonably necessary, including for breach of these Terms or misuse of our Services.

12. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a UK consumer, you may bring legal proceedings in the courts of England and Wales.

13. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated revision date.

Your continued use of the website constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions regarding these Terms, please contact:

LUMIÉREX LTD
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom