Shipping Policy

Last updated: 11 February 2026

Thank you for shopping with LUMIÉREX.
Below you will find information regarding our delivery services within the United Kingdom.

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Domestic Shipping (United Kingdom)

Order Processing

All orders are processed within 1–3 business days.
Orders are not dispatched on weekends or UK public holidays.

During periods of high demand, processing times may be slightly extended. If there is a significant delay with your order, we will notify you by email.

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Shipping Methods & Costs

Shipping charges are calculated and displayed at checkout.

Free standard delivery applies automatically to orders with a subtotal over £100 (after discounts and excluding shipping costs).

Delivery timeframes are estimates and may vary during busy periods or due to postal service disruptions.

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Delivery Responsibility

We are responsible for your order until it has been delivered to the address provided at checkout.

If your parcel arrives damaged, defective, or does not arrive within a reasonable timeframe, please contact us at info@lumierex-official.co.uk and we will assist you.

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VAT & Charges

All prices include UK VAT.
No additional customs duties or import fees apply to UK domestic orders.

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International Shipping

We currently ship within the United Kingdom only.
International shipping is not available at this time.

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Returns

For information regarding returns, exchanges, and refunds, please refer to our Return & Refund Policy.

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Contact

Email: info@lumierex-official.co.uk
Phone: +44 7833 844 550

LUMIÉREX LTD
Registered Office:
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom